CORONAVIRUS (COVID-19) UPDATE

We offering free disposal face mask to help protect from coronavirus. As long as the final payment amount is more than $10, we will provide free disposable Face Mask with the package. The more you buy, the more you get, no need to remark, no need to add to the cart. It will start from orders after March 25, while stocks last.

 

Coronavirus (COVID-19) is drawing attention all over the world, DRESSWEL has been concerned about our customer inquiries. Here are the answers to the questions asked frequently. If none of them answers your question, please feel free to contact our customer service.

 

Will I get the virus from packages / mail?

No, your package is safe. Some customers have expressed concerns about the safety and hygiene of the packages coming from our warehouses; we can assure you there's no risk of infection from packages, clothing, and fabric. Here are some facts published by the World Health Organization (WHO).

 

 

Here we’d like to share some useful tips for you to keep yourself and your loved ones healthy.

  1. Frequently wash your hands with water and soap for at least 20 seconds especially after you have been in a public place.
  2. Avoid touching your eyes, nose, and mouth with unwashed hands.
  3. Avoid crowded places, and avoid close contact with people who are sick.
  4. Cover coughs and sneezes with a tissue or use the inside of your elbow.
  5. Wear a mask if you feel sick, especially when you are around other people.

 

 

Delivery Times

We are operating business as usual. Our delivery services will not be affected and your package will arrive on time. Our shipping and return policies remain unchanged. We hope you enjoy your clothing at home!

 

We are taking several measures to make sure that our workers are safe and our products are safe.

  1. We do disinfection for every item to be delivered to our customers.
  2. Our security services are in full operation.  We take employees’ temperature daily.
  3. Protective face masks are provided at the workplace 3 times a week. Every employee is required to wear a face mask.4. We routinely clean all frequently touched surfaces in the workplace.

Should you have more questions or concerns, please don't hesitate to contact us via Live Chat or our Help Center. We will do our best to respond ASAP. Please stay safe and healthy, and all the best!